Tiago Otto Rodrigues

Machine Learning Science Manager at Zendesk

Tiago Otto Rodrigues is an accomplished professional in the field of data science and machine learning, currently serving as a Machine Learning Science Manager at Zendesk since July 2024. Tiago also holds positions as an Invited Lecturer at Instituto Superior de Contabilidade e Administração do Porto and a Lecturer at Nuclio Digital School, specializing in Business Analytics and data science education. Previously, Tiago spent nearly a decade at FARFETCH, progressing from Data Analyst to Senior Data Scientist and ultimately to Senior Manager, where leadership encompassed over 60 team members and multiple data-driven projects. Tiago's educational credentials include Master's Degrees in Data Analytics and Network and Information Systems Engineering, along with a Bachelor's in Computer Engineering from the University of Porto. Areas of expertise include Python, deep learning, natural language processing, and team management.

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