Uriel Costa

Uriel Costa is a Senior Premier Support Engineer at Zendesk, with a career spanning over a decade in technical support and management roles. Experience includes roles at Coupa Software, Accenture, and IBM, where Uriel provided level 2 technical support and managed complex issues across various platforms, such as Business Spend Management and YouTube. Uriel has demonstrated proficiency in customer satisfaction, technical troubleshooting, and effective communication, ensuring high-quality support for clients. Uriel holds an Associate's degree in Information Technology Management from Universidade Paulista.