Vitor V. is an experienced engineering manager currently serving at Zendesk since April 2022, focusing on trust and safety within the Core Services organization, specifically in advanced encryption and data retention teams. Prior to this role, Vitor V. was the engineering lead for the Privacy Center at Elsevier from August 2019 to April 2022, where efforts centered on enhancing user trust through data transparency and consent management. Vitor V. has a strong background in IoT platforms, having led engineering efforts at Philips Lighting from August 2017 to July 2019, and has held various engineering positions at FedEx, Stone, CH2M, Valtech, Provider IT, Infobase IT, and Intcom Solutions, accumulating extensive expertise in software engineering and team leadership throughout a diverse career in technology.