Consumer Goods

Zenni Optical

Zenni Optical's headquarters in Novato, CA, United States

J Zhen

Rebecca Friese

Sandy Griffith

N C.

Duc Hang

Veronica Alcaro

The Product Management and Development team at Zenni Optical is responsible for strategizing, designing, and launching innovative eyewear products and related digital experiences. This team collaborates closely with design, engineering, and data analysis to enhance product offerings, optimize user engagement, and ensure that customers have access to the best online eyeglass shopping experience. By leveraging market insights and customer feedback, they drive the development of features and improvements that align with Zenni's mission of providing high-quality, affordable eyewear.

Product Management and Development

The Data Analysis and Engineering team at Zenni Optical is responsible for transforming data into actionable insights to enhance customer experience and optimize business operations. They leverage advanced analytics, manage data systems, and ensure the quality of engineering processes to drive data-informed decisions across the company, ultimately improving the online eyewear purchasing process.

Data Analysis and Engineering

The Marketing and Public Relations team at Zenni Optical is responsible for crafting and executing strategies that promote the brand and drive customer engagement. This includes managing product marketing, social media efforts, influencer partnerships, and public relations initiatives to enhance brand visibility and foster customer loyalty. The team collaborates to create compelling content and communications that resonate with target audiences, ultimately supporting Zenni's mission of making quality eyewear accessible to all.

Marketing and Public Relations

The Creative and Design team at Zenni Optical is responsible for crafting engaging visual experiences that enhance the online shopping journey for eyeglasses. They leverage user research, creative direction, and design expertise to develop captivating product displays, marketing materials, and multimedia content that resonate with customers and elevate the brand. Their collaborative approach ensures that all visual elements align with the company's mission to provide an exceptional online eyewear shopping experience.

Creative and Design

The Customer Service and Support team at Zenni Optical is dedicated to providing exceptional assistance to customers throughout their eyeglass purchasing journey. This team handles inquiries, processes orders, resolves issues, and offers expert guidance on eyewear options, ensuring a seamless and positive experience for every customer. With a mix of bilingual representatives and certified opticians, they are equipped to address a variety of needs and enhance customer satisfaction.

Customer Service and Support

The Finance and Accounting team at Zenni Optical is responsible for managing the company's financial health through budgeting, forecasting, and strategic financial planning. They ensure accurate accounting operations, oversee accounts payable, and provide critical insights that drive financial decision-making. This team plays a vital role in supporting Zenni's mission to be the best place to buy eyeglasses online by maintaining fiscal responsibility and optimizing resource allocation.

Zenni Optical

Org chart

Teams

Product Management and Development

Data Analysis and Engineering

Marketing and Public Relations

Creative and Design

Customer Service and Support

Finance and Accounting

Offices

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