Director Of SRE Finops

Telangana, India

Job description

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes. 

Zenoti powers more than 22,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.  

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™ and unveiling a new brand video. We are also proud to be recognized as a Great Place to Work-CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. 

To learn more about Zenoti visit: https://www.zenoti.com. 

What are the roles and responsibilities of this role?

  • Define and lead vision, strategy, roadmap, and deliverables for a centralized SRE FinOps group
  • Leadership and delivery of the Cost Improvement Programme work streams across the company
  • Develop and execution of ongoing reporting/dashboarding of costs for applications living in our environment to enable total cost of ownership analysis including cloud hosting costs, software license and maintenance, as well as support labor costs.
  • Support financial analysis for Cloud Provisioning and provide input into automation requirements
  • Establish an inclusive, data-driven, and results-oriented culture
  • Communicate and drive organizational-wide FinOps strategy and adoption
  • Drive Gross Margin performance company-wide and improve unit costs and efficiency
  • Coordinate and collaborate with different business units & organizations including SRE, Product, Finance and Development
  • Define and implement cost observability platforms and tools for real-time monitoring
  • Define metrics and KPI strategy to track both goals and monitor/alert on cost changes
  • Provide timely, insightful, and actionable reports to Business and Engineering leaders
  • Identify opportunities and improve core capabilities to effectively operate at a global scale
  • Champion empowering Engineering teams to manage against a budget & optimize margin impact
  • Manage and develop all annual and monthly forecasting and reconciliation activities
  • Support financial and product usage modeling activities (e.g. cost per unit)
  • Enable accurate cost-impact analysis and assessments at scale
     

What skills we are looking for?

  • BS in Computing, Software Engineering, Math, Finance or equivalent experience
  • 10+ years of experience in Hosting and SaaS management and cost control (including Procurement and commercial negotiations, License and commit management, RIs and Saving Plan strategies, Resource rightsizing & utilization)
  • Deep understanding of the FinOps framework and its principles
  • Experience in FinOPS (Cloud Financial Management) and various ways to optimize cloud spend
  • Financial background, or experience in financial management in cloud environment (ongoing optimization of costs, migration costs, licensing compliance, etc.)
  • Strong analytical skills to support problem troubleshooting, resolution, and root cause determination to complex technology issues
  • Experience effectively maturing FinOps in rapidly growing enterprise SaaS organizations
  • Proficient in Advanced Microsoft Excel.
  • Strong statistical and analytical knowledge, to aid in modelling and defining meaningful KPIs related to Cloud expenditure.
  • Ability to guide and influence stakeholders across the organization
  • Prior experience in enabling organisational success by driving a culture of high performance in a team through coaching and people management.

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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