Sargam Panwar

Sargam Panwar is a seasoned professional with extensive experience in customer success and product support, currently serving as a Senior Customer Success Manager at Zenoti since March 2020. In this role, Sargam effectively collaborates with product specialists to resolve major client issues, utilizing tools like JIRA for tracking and product enhancement requests, while ensuring customer health for accounts in the EMEA region through AWS Quicksight reports. Prior to Zenoti, Sargam held various positions including Campus Ambassador at IBS Hyderabad, responsible for representing the institution at inter-college events, and gained hands-on experience in digital campaigns and market research through internships with companies like Zyppys, Kantar IMRB, and McDonald's. Sargam holds an MBA in Marketing from IBS Hyderabad and a Bachelor of Science in Mathematics and Statistics from Banasthali Vidyapith.