Claudiene Gomes

Senior Systems Analyst at Zenvia

Claudiene Gomes has a diverse work experience spanning several companies. In 2008, they began their career as a Suporte Administrativo at Grupo Pardini, where they worked until 2011. Claudiene then transitioned to the role of Assitente de TI, handling various tasks such as monitoring links and servers, providing IT support to users, and attending to level 1 support tickets. Claudiene also offered remote and onsite support to the Núcleo Técnico Operacional Hermes Pardini, including generating daily reports. This role involved working night shifts on a rotational basis. Claudiene remained in this position until 2013.

Afterward, Claudiene held the position of Analista de Suporte at Grupo Pardini from July to December 2013. From 2014 to 2019, they served as an Analista de Sistemas at the same company. Claudiene'sresponsibilities included system analysis and supporting the company's IT infrastructure.

In 2021, Claudiene joined Seidor as a Líder de projetos from August to December. Currently, they are employed as a Senior Systems Analyst at ZENVIA, starting in January 2022.

Overall, Claudiene has gained valuable experience in system analysis, IT support, and project leadership throughout their career.

Claudiene Gomes completed their undergraduate degree in Information Systems at PUC Minas from 2015 to 2018. Claudiene has also obtained several certifications in the field of data privacy and information security. These certifications include "Fundamentos Na Lei Geral De Proteção De Dados - LGPDF™" from CertiProf in October 2021, "Jornada Inicial Gestor de Privacidade" from TIexames in May 2021, "II Congresso Nacional dos Profissionais de Privacidade de Dados" from ANPPD® - Associação Nacional dos Profissionais de Privacidade de Dados in March 2021, "Information Security Foundation based on ISO/IEC 27001" from EXIN in January 2021, and "LGPD - Interpretação da Lei" from TIexames in November 2020. Claudiene has also obtained certifications in other related areas such as DevOps, Kanban, and Scrum, among others.

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