Tacia Priscila Santos

Tacia Priscila Santos has a diverse work experience in various companies and roles. Tacia Priscila currently works as a Sr. Marketing Analyst at ZENVIA since June 2022. Prior to that, they worked at Claro Brasil as a Senior Commercial Operations Analyst from May 2020 to June 2022.

Before joining Claro Brasil, Tacia had extensive experience at Nextel Brasil, where they held multiple positions. Tacia Priscila worked as a Pleno Channel Strategy Analyst from April 2019 to May 2020, as a Junior Channel Strategy Analyst from May 2018 to July 2019, and as an Executive of Post-Sales of Key Accounts from July 2014 to May 2018. In this role, they focused on customer retention and satisfaction, building and maintaining relationships with clients, and conducting personalized consultative negotiations.

Prior to their time at Nextel Brasil, Tacia worked as a Senior Account Executive at All Tasks Technical Translations from February 2012 to March 2014. Tacia Priscila began their career at Groupon as an Assistant Social Media from January 2011 to February 2012.

Overall, Tacia Priscila Santos has developed a strong background in marketing, operations, strategy, and customer relationship management throughout their various roles in different companies.

Tacia Priscila Santos completed their education at FGV - Fundação Getulio Vargas, where they obtained a Postgraduate degree (MBA) in Leadership and Innovation Management in the year 2023. Prior to that, they attended Uninove - Universidade Nove de Julho from 2011 to 2013, where they completed their undergraduate degree in Marketing.

In addition to their formal education, Tacia Priscila Santos has also obtained various certifications. In September 2022, they completed the "Bootcamp Agile Expert" program offered by XP Educação. In April 2022, they obtained the "Scrum Foundation Professional Certificate - SFPC™" from CertiProf. Tacia Priscila also earned a "Green Belt in Lean Six Sigma" certification from Udemy in March 2022. In February 2022, they completed the "Marketing Digital de Performance" certification from Udemy as well. Lastly, in November 2019, they completed the "COLAB AGILIDADE - IN COMPANY" certification offered by Nextel Brasil.