Tatiana Ferreira

Tatiana Ferreira has worked as a Customer Support Analyst at ZENVIA since May 2020. Prior to that, they worked at uMov.me as an IT Support Analyst from June 2018 to April 2019. Before joining uMov.me, they were an IT Support Analyst at Senac RS from August 2015 to December 2017, where they provided support for internal users, resolved incidents and handled software-related requests. Tatiana also worked as an Administrative Assistant at Controle Corretora de Seguros from November 2011 to September 2012.

Tatiana Ferreira completed their undergraduate degree in Information Technology at Senac-RS from 2019 to 2022. Tatiana also obtained additional certifications in Internal Auditor ISO 9001:2008 and ISO 9001:2015 from Senac RS. Tatiana received certifications in BPM and Process Mapping, Fundamentos SCRUM, and ITIL Fundations from Stefanini Brasil. The specific months and years of obtaining these certifications are not provided.