Dhanush Kumar

Dhanush Kumar is a seasoned Senior Technical Support Engineer currently at Zeotap since June 2024, with over 5 years of extensive experience in managing high-impact escalations, optimizing support workflows, and enhancing customer success through technical troubleshooting and process automation. Previously, Dhanush held a similar position at Singular where responsibilities included creating and managing Python data enrichment scripts to facilitate efficient partner data flow. At Plivo, Dhanush served as an SDK Technical Expert and Product Engineer, contributing to revenue-boosting integrations and leading SDK development across seven server SDKs. Early career experience includes a role as an Associate Software Engineer at Torry Harris Business Solutions, focusing on CI/CD project automation and REST API service development. Dhanush began the journey with a Bachelor of Engineering in Information Science from RV College of Engineering, complemented by a Diploma in Computer Science from P.E.S Polytechnic.