Software Quality Assurance Lead

Job description

As the Zeplin crew, we’re building an app used by tens of thousands of product teams daily. While creating a common language for our fellow designers and developers, we care deeply about building a product that delights them.

About the Role
 
We are looking for an experienced QA Lead to take our product quality to the next level. Reporting to the Product Operations Lead, you will work closely to stand up QA operation that will become a trusted partner within the product team, with a goal of improving the user experience and making product development more efficient. 
 
You will be responsible for implementing best practices and defining processes, as well as setting a high bar for product quality. This is an IC role and you’ll be working with a larger team to write and execute test plans, triage bugs, and lead them through QA phases. 
 
Responsibilities
  • Establishing QA processes and best practices within the organization
  • Creating test cases and test plans based on product requirements and user stories
  • Performing manual testing, including regression and exploratory to reduce the number of user reported issues
  • Bug documentation and triage, understanding the impact of bugs in the larger scope of software for proper prioritization and escalation. 
  • Making product development more efficient by identifying potential issues and edges cases early in the process
  • Coordinating QA requests with the support team and being a trusted partner within the product team
 
Key Requirements 
  • 4-5+ years experience in Quality Assurance
  • Experience working with product managers, engineers, and designers and in SaaS tools is a big plus
  • Deep understanding of QA best practices in an agile environment
  • Clear and positive communication skills in written and spoken English
  • Strong problem solving ability
  • Experience with test automation (nice-to-have)
 
 
About Zeplin
 
Zeplin is a connected space for product teams to share designs, generate specs, assets, and code snippets. We’ve reached over 5 million users from thousands of product teams, including Airbnb, Dropbox, Pinterest, Microsoft, and many more. We’re a Y Combinator startup backed by notable investors like Elad Gil, Mike Maples, and Kevin Hale. We’re a small, distributed crew with offices in San Francisco, Istanbul, and London.
 
Zeplin started as one piece of the product development cycle. And now designers and engineers interact at every point, from idea to production. Our goal is to help with all the issues that product teams might face in this process.