Lovneet Kaur

Lovneet Kaur has had a diverse work experience in the field of technical support and customer service. Lovneet is currently employed as a Senior Technical Support Engineer at ZERO Systems since April 2021. Prior to this, they worked as a Technical Support Specialist at Cassels Brock & Blackwell LLP from August 2019 to April 2021. Lovneet also briefly held the position of a Technical Support Specialist at BentallGreenOak in July and August 2019.

In 2019, Lovneet worked as a Help Desk Analyst at Carpenters District Council for two months. Before that, they gained valuable experience at Osler, Hoskin & Harcourt LLP, where they held two roles. As a System Support Technician from May 2018 to January 2019, they were responsible for managing Active Directory, VMware, and PowerShell scripting tasks. Prior to that, they worked as an Application Support Technician from August 2013 to May 2018, providing computer support and maintaining the FootPrints application.

Lovneet's earlier work experience includes a role as a Service Desk Technologist at Seneca College of Applied Arts and Technology from September 2011 to December 2015. In this position, they provided technical support to college users and utilized Incident Management system (FootPrints) to manage tickets.

Lovneet also worked as a Customer Service representative at WIND Mobile from January 2012 to March 2013. In this role, they increased cell phone package sales and handled customer inquiries.

Overall, Lovneet has developed strong technical skills and customer service expertise through their varied work experiences.

Lovneet Kaur has a diverse educational background with a focus on engineering and computer science. From 2006 to 2010, Kaur attended the Indo Swiss Training Centre, where they completed an Advanced Diploma in Mechatronics and Industrial Automation. During this time, their field of study was primarily focused on mechatronics and automation engineering.

In 2011, Kaur enrolled at Seneca College, where they pursued a degree in Electronics Engineering Technician- Computers. Their studies at Seneca College were centered around computer science, specifically in the area of Electronics Engineering Technician.

In addition to these educational qualifications, Kaur has obtained additional certifications to further their knowledge and skills. In September 2019, they completed a certification course in HTML Fundamentals offered by SoloLearn. Apart from that, Kaur has also obtained a CompTIA A+ certification, although specifics regarding the institution and time of completion are not available.