Passant Abdel Samie

Passant Abdel Samie has a wide range of work experience spanning various roles and industries. In 2008, they started their career as a Customer Care Representative at Xceed, where they provided support to customers. Passant then worked as an Administrative Assistant at Galaxy Group Egypt for a short period in 2011. Later that year, they joined Vodafone as a Customer Service Representative.

In 2012, Passant took on multiple roles at The British Council in Egypt, including being an Exams Invigilator responsible for setting up examination venues and implementing exam rules. Passant also worked as a Call Center Specialist, handling customer inquiries over the phone and on social media.

Passant then briefly worked as a Translator at the Arab Network for Human Rights Information in 2012, before joining Teleperformance Egypt as a Technical Support Specialist for Samsung AV products. Passant provided troubleshooting assistance to customers in the UK.

From 2014 to 2018, Passant worked at Givaudan as a Customer Care Coordinator. Their responsibilities included managing the sales order process and providing support to customers and affiliates.

After that, they joined Upland Software in 2018 as an Order Management Specialist, where they focused on managing and processing orders until January 2021.

Most recently, Passant joined ZeroCarb in 2022 as the Customer Service Lead, where they are responsible for leading the customer service team.

Overall, Passant has gained valuable experience in customer service, order management, social media coordination, and exam administration throughout their career.

Passant Abdel Samie earned a Bachelor's degree in English Language and Literature, General from Cairo University, which they completed from 2003 to 2007.