Joseph Bermudez has a diverse work experience spanning various industries and roles. Their most recent position was as a Catering Operations Area Lead at Zerocater, where they trained and coached a team, implemented a new training program, prioritized guest experience, and managed meal feedback. Prior to that, they worked as an On-Site Specialist at Zerocater, facilitating delivery intake, overseeing meal set-up, and gathering meal feedback. Joseph also has experience as an Associate Digital Product Manager at Helix, a Sales Representative at Club Feast, and a Data Analyst at Thinkful. In addition, they served as an Ecommerce Manager at Levain Bakery, an Assistant General Manager and Corporate Training Manager at Maison Kayser USA, a Server Host at Providence Oyster Bar, and a Social Media Coordinator at Multiverse Comics & Games. Joseph began their career as a Front Desk Agent and Night Auditor at Hilton Worldwide and worked as a Guest Services Agent at The Breakers Hotel.
Joseph Bermudez obtained a Bachelor of Arts (B.A.) degree in International Hotel and Travel Management from Johnson & Wales University, where they studied from 2011 to 2014. Joseph also holds additional certifications in Food Protection from the New York City Department of Health and Mental Hygiene (obtained in 2015) and in ServSafe from the National Restaurant Association (obtained in 2012). Joseph has a certification in American Kiosk Management, but the institution and date of obtaining are unknown.
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