Katrina Mariel Mercado-Abrasaldo, M.HRM, possesses extensive experience in human resources and recruitment, currently serving as the Head of Recruitment at ZigZag Offshoring since March 2020, and concurrently as an HR/Recruitment Consultant for a confidential company since November 2019. Previous roles include Licensed Financial Consultant at Philam Life, HR Operations Lead at Genie Technologies Inc., and various positions at Acquire BPO, ranging from Senior HR Officer to Sourcing Supervisor. Katrina began their career in recruitment as a Staffing Specialist at TechnoSphere and has held positions at JPMorgan Chase and TeleTech. Academically, Katrina holds a Master's degree in Human Resource Management and a Bachelor's Degree in Behavioral Science, both from the University of Santo Tomas.
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