Rebecca Khalifa

Customer Success Lead at Zilch

Rebecca Khalifa has a diverse range of work experience spanning multiple industries. Their most recent role is as a Customer Success Lead at Zilch since November 2021. Prior to that, they worked as a Technical Support Manager at AutoLeadStar, where they built and managed a US-based Technical Support team and was responsible for software integrations and training documentation. Rebecca also worked at Wix.com as part of the Knowledge Base Team, where they managed and executed a complex category revamp and converted technical content into beginner-friendly material. Rebecca has also held positions as Head of Customer Success at Commun.it, Customer Support Team Leader at SimilarWeb, B2B Client Success Manager at Sears Israel (Delver), and Business Development Manager at Delivery.com. In addition, they have experience working as a Senior Customer Support Manager at Oberon Media, where they significantly reduced support costs and increased productivity. Rebecca's career began with the Walt Disney World College Program at Disney in 2003.

Rebecca Khalifa received their Bachelor of Arts degree in International Marketing with a minor in Spanish from the University of Massachusetts Amherst in 2004. Rebecca completed their education in four years, from 2000 to 2004.

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Previous companies

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Timeline

  • Customer Success Lead

    November, 2021 - present

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