Nicole Richards

Client Success Manager at Zillion

Nicole Richards has a diverse work experience spanning several companies and roles. In their most recent position at HealthFleet, they serve as a Client Account Manager since September 2022. Prior to that, they worked at Pathify as a Customer Success Manager from March 2022 to September 2022, and as a Technical Support Specialist from September 2021 to March 2022. At Siren Marine, LLC, Nicole worked as a Project Manager from February 2020 to September 2021, and as a Technical Support Associate from May 2019 to February 2020. Earlier in their career, they held positions at APC by Schneider Electric, Carousel Industries, Adobe, and Effective Marketing. Their roles at these companies included Channel Manager ISR, Assistant Manager - Customer Support Center, Technical Support Consultant, Convergence Technician, and IT Infrastructure/Voice Services Intern.

Nicole Richards' education history includes several academic achievements and certifications. In 2009, they attended the University of Hartford, where they studied Multimedia Web Design & Development. However, the specific duration of their enrollment is unknown. From 2010 to 2013, Nicole pursued a Bachelor of Arts (B.A.) degree in Global Communications at Roger Williams University. Following this, in 2023, they attended General Assembly and completed a program in Front-End Development, specializing in Computer Software Engineering. Additionally, Nicole has obtained various certifications, including Front-End Development from General Assembly, CSS Essential Training, HTML Essential Training, Learning Markdown, and Technical Writing Certification from LinkedIn, and Customer Success Management Fundamentals from LinkedIn. Nicole also completed courses such as Illustrator 2021 Essential Training, InDesign 2020 Essential Training, and FrameMaker 2017 Essential Training, all through LinkedIn.

Links

Previous companies

APC logo
Carousel Industries logo

Timeline

  • Client Success Manager

    September, 2022 - present