Nicholas Wood

Nicholas Wood possesses extensive experience in customer service and operational roles within the shipping and aviation industries. Currently serving as a Senior Customer Service Representative at ZIM Integrated Shipping Services since October 2021, Nicholas previously held positions including Import Clerk at Inchcape Shipping Services, AOG Coordinator at DB Schenker, and Field Service Support at Airbus. A strong background in fast-paced environments is evident from roles such as Passenger Service Agent at dnata and Clerk at Qantas, where responsibilities included customer service and handling logistics. Nicholas also has supervisory experience at Menzies Aviation and client service experience within Australian Immigration Detention Centres at Serco. Educational qualifications include a Bachelor's degree in Information Environments from The University of Queensland and a Certificate IV in Government from TAFE NSW.