CB

Caijsa Badman

Senior Customer Experience Technology Support Specialist at Zip

Caijsa Badman has a strong work experience in customer support and success roles. Caijsa is currently employed at Zip Co as a Senior Customer Experience Technology Support Specialist starting from May 2023. Prior to that, they worked at Intercom as a Customer Support Specialist Tier 2 from October 2021 to April 2023, and as a Customer Support Specialist from March 2021 to October 2021. Caijsa also gained experience at Poll Everywhere as a Customer Support Specialist from February 2020 to January 2021. Before that, they worked at WorkStep as a Senior Customer Success Manager from November 2018 to February 2020, where they managed mid-market accounts and implemented a new onboarding specialist role. Caijsa's earlier work experience includes being the first dedicated support representative at Survey.com from October 2017 to October 2018, where they handled various support issues and provided app and internal system feedback. Caijsa also worked at Snapsheet Inc as a File Quality Auditor from February 2017 to June 2017 and as a Customer Success Specialist from May 2016 to February 2017. Caijsa began their career at Apple as a Mobile Technician from March 2015 to April 2016.

Caijsa Badman attended Purdue University Fort Wayne from 2010 to 2014, where they earned a Bachelor of Arts (B.A.) degree in English Language. In addition to their degree, they also obtained a certification in Teaching English as a New Language (TENL). However, the institution and specific details of the certification, such as the month and year of obtaining it, are not provided.

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Timeline

  • Senior Customer Experience Technology Support Specialist

    May, 2023 - present

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