Jaina Chandwany

Senior CRM Specialist at Zip

Jaina Chandwany has a diverse work experience ranging from digital marketing to CRM specialist roles. Jaina is currently working at Zip Co as a Senior CRM Specialist, where they began in May 2022. Prior to this, they worked as a CRM Specialist at Zip Co starting in June 2021.

Before joining Zip Co, Jaina worked at Openpay as a Marketing Specialist from March 2020 to June 2021. Jaina also held the position of Marketing Coordinator at Openpay from May 2020 to February 2021. During their time at Openpay, they were responsible for various marketing activities including CRM campaign management, POS management and marketing, new merchant launches, and creative marketing campaigns for clients such as Officeworks, TOMS Australia, and Kogan.

Jaina'sprevious experience includes working as a CRM Executive at Afterpay from October 2019 to May 2020. Jaina also worked as a Digital Marketing Support at Search Insights from November 2018 to February 2019.

Jaina's early work experience includes working as a Digital & PR Consultant at Tandem Communications from June 2016 to June 2017. Jaina was responsible for brand activations, press releases, editorial interviews, and social media campaigns for various clients.

Before Tandem Communications, Jaina worked as a Digital & Editorial Coordinator at ELLE Decor from June 2015 to May 2016. Jaina managed the digital strategy, content, and website for elledecor.in and coordinated in-house events. Additionally, they wrote and produced sections for the magazine focused on art and design.

Jaina's first professional experience was as a Digital Marketing Trainee at Condé Nast India from September 2014 to November 2014.

Jaina Chandwany's education history begins in 2011 when they enrolled at Monash University Malaysia. Jaina pursued a Bachelor of Communication (B.Comn) degree, specializing in Media Studies, International Relations, and Journalism. Jaina'sundergraduate studies lasted from 2011 to 2014.

After completing their bachelor's degree, Jaina furthered their education at the University of Melbourne. From 2017 to 2019, they pursued a Master's degree in Marketing Communications. Jaina'sstudies at the University of Melbourne focused on Integrated Marketing, Advertising, and Public Relations.

In 2021, Jaina attended the Digital Marketing Institute to enhance their skills in the field of Digital Marketing. Jaina completed a course and earned the certification of a Certified Digital Marketing Professional.

In addition to their formal education, Jaina obtained additional certifications to further complement their expertise. In 2020, they completed a course on Social Media Marketing: Strategy and Optimization, which was provided by LinkedIn. Jaina also became a Braze Certified Marketer in August 2022, receiving certification from the institution Braze.

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Timeline

  • Senior CRM Specialist

    May, 2022 - present

  • CRM Specialist

    June, 2021