Nicola Kahui

Senior Partner Success Manager at Zip

Nicola Kahui has extensive work experience in various roles and industries. They currently work at Zip Co as a Senior Partner Success Manager, starting in 2022. Previously, they worked at Deliveroo as a Senior Enterprise Account Manager from August 2020 to November 2022, where they managed and maintained a portfolio of partnered accounts and implemented operational and logistical strategies.

Before joining Deliveroo, Nicola worked at REA Group from 2014 to 2020. They served as a Residential Sales Manager, managing real estate agencies and Tier 1 and 2 customers. They also led three teams simultaneously, including the National New Business Team, Agent Edge Team, and Field Account Manager's Team. Additionally, Nicola had a secondment as a Call Centre Customer Care Manager, managing a call centre team.

Nicola started their career as a Clinical Pilates Instructor at Premier Sports Medicine from 2013 to 2014. Prior to that, they worked at The Age - Fairfax as a State Sales Director for MyCareer from 2007 to 2013. In this role, they coordinated sales operations for the state of Victoria and implemented various sales and marketing tactics.

Furthermore, Nicola worked at The Age - Fairfax as an Account Manager from 2005 to 2007 and as a Contact Centre Team Leader from 2002 to 2005. They also had a role as an Inbound Team Leader at Salmat, specifically for the National Bank, from 1999 to 2002.

Overall, Nicola has developed a breadth of experience in sales, customer service, team leadership, and strategic account management throughout their career.

Nicola Kahui's education history suggests a diverse range of interests and pursuits. In 1992, they obtained an Associate Diploma in Business in Hospitality Supervision from William Angliss Institute. In 2011, they completed a Diploma of Management from Acacia Learning Solutions, which included coursework in project management, managing budgets and financial plans, and effective workplace relationships.

In 2012, Nicola attended Mt Eliza Business School and completed a program in foundational leadership, focusing on executive leadership skills. The same year, they also obtained a Pilate Mat Instructor certification from Breathe Yoga & Pilates, specifically in Stott Pilates Intensive Mat Plus.

Continuing their interest in Pilates, in 2013 they attended Breathe Education and earned certificates in Fitness and Allied Health Assistance, with a specialization in Physiotherapy. Additionally, they received a Certificate of Study for Online Advertising from Digital Chameleon, focusing on digital communication and media/multimedia.

Nicola further expanded their expertise in 2019 by completing an Apply First Aid Course (HLTFA311A) from St John Victoria, which provided their with senior first aid training. Nicola also obtained various certifications, including First Aid Certificate from St John Victoria (November 2019), Digital Transformation from REA Group (June 2019), Resilience Management from Odyssey Training (April 2019), and Managing High Performing Teams from REA Group (September 2018).

Overall, Nicola Kahui's education history reflects their commitment to ongoing professional development and acquiring a diverse range of skills and knowledge in fields such as leadership, hospitality supervision, fitness, Pilates, management, online advertising, and first aid.

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