Charlene Pillay

Charlene Pillay is an accomplished customer experience manager at Ziply Fiber since May 2020 and has been serving as a call center supervisor at Frontier Communications since November 2016, emphasizing outstanding customer service through problem solving and relationship building. Charlene's career includes significant roles at Walmart as an electronics department manager and sales associate, where skills in customer service, sales, and inventory management were developed, as well as experience as a receptionist at Pacific Medical Centers, managing front desk operations and phone communications. Educational qualifications include a Bachelor of Science in Marketing from Southern New Hampshire University and an Associate’s degree in Business Administration and Management from Heald College.