Ziply Fiber
Charlene Pillay is an accomplished customer experience manager at Ziply Fiber since May 2020 and has been serving as a call center supervisor at Frontier Communications since November 2016, emphasizing outstanding customer service through problem solving and relationship building. Charlene's career includes significant roles at Walmart as an electronics department manager and sales associate, where skills in customer service, sales, and inventory management were developed, as well as experience as a receptionist at Pacific Medical Centers, managing front desk operations and phone communications. Educational qualifications include a Bachelor of Science in Marketing from Southern New Hampshire University and an Associate’s degree in Business Administration and Management from Heald College.
Ziply Fiber
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Hi, we're Ziply Fiber, and we're building the Northwest's best, fastest network for business. Here are just 4 reasons our new & improved fiber network is better: • Capacity management―With network usage capped at just 40%, there’s plenty of bandwidth to spare when upgrades are necessary or individual components fail. • Redundant core―Our core backbone is capable of 20+ TBps on all inter-city fiber routes, with fully redundant local aggregation networks & multiple fiber connections down to the hub site level. • Best, fastest network―We’re investing $500 million in the communities we serve, for the best connectivity experience now and in the future. • Regionally focused network―We’re local, with headquarters in Kirkland, WA, and offices in Everett; Yakima; Beaverton, OR and Hayden Lake, ID.