Lori Rainery

Lori Rainery is a skilled Business Enterprise Architect at Everbridge since July 2023, specializing in comprehensive business strategies and pursuing an AWS Machine Learning certification. Previously, Lori held the position of Director of Technical Projects in Cloud Operations at OpenText from August 2022 to May 2023. A solid background in technical documentation and project management was established at eInstruction Corp., where Lori worked from 2010 to 2013 in various roles including Technical Documentation Specialist, Project Manager, Acting Manager of Technical Helpdesk, and Floor Supervisor. Notable achievements include enhancing inter-departmental communication and achieving 98% team agent utilization. Lori's early career involved providing technical support as an LMS Specialist, focusing on customer care for higher education institutions while collaborating with product management and engineering to resolve issues. Education includes an Associate's degree in Graphic Design from Glendale Community College, earned between May 2013 and May 2015.