• ZOOD

  • Mariam Aptsiauri

Mariam Aptsiauri

Lead Of CRM Systems Management Unit, CIS & MENA Countries at ZOOD

Mariam Aptsiauri is an experienced professional in the fields of CRM systems management and debt collection, currently serving as the Lead of CRM Systems Management unit for CIS & MENA Countries at ZOOD since July 2021. Prior to this role, Mariam held positions at OrientSwiss SA as a Soft Collection Unit Quality Assurance Manager and at 4finance as a Debt Collection Department Manager, where responsibilities included monitoring call center teams and enhancing departmental performance. Mariam has also contributed as an Administrative Team Leader and Senior Administrative Specialist across various organizations. Educational qualifications include a Master’s degree in Business Administration and Management from Ilia State University and ACCA certification from the Georgian Federation of Professional Accountants and Auditors.

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ZOOD

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ZOOD is a digital lending platform for e-commerce. Our ecosystem embeds FinTech (ZOODPay), E-commerce (ZOODMall), and E-logistics (ZOODShip) services, with lending being our core activity. Headquartered in Switzerland, the ZOOD App has 10 offices serving over 10 million users. We are committed to delivering a "Swiss quality" shopping experience and cross-border services to merchants and shoppers across fast-growing FinTech and E-commerce emerging markets in Pakistan, Uzbekistan, and Lebanon. ZOODPay offers three lending products: (1) ZOODPay SME Inventory to select ZOOD ecosystem merchants providing monthly inventory financing and the necessary warehousing technology, (2) ZOODPay BNPL, a 4-installments consumer plan with 0% interest, and (3) ZOODPay Credit, an extended consumer BNPL product (up to 12 months) with interest. Our consumer lending products are available through multiple distribution channels: ZOODMall, our own marketplace with 7 million + products from 30,000 local and cross-border sellers; on partners' apps and websites through a seamlessly integrated API; and in offline partner shops across our countries of operation.


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