Ravi Baliyan

Ravi Baliyan currently serves as the Customer Success and Operations Team Lead at Zoomo, where responsibilities include leading a high-performing Customer Success team and enhancing customer onboarding and offboarding processes for EV subscriptions. Previous roles at Zoomo include Operations Associate and Field Operations Associate, focusing on strategic improvements, customer experience, and regional expansion initiatives. Prior experience includes working as an Academic Consultant at BYJU'S, where achievements include developing local business plans and mentoring new hires, and a Mechanical Solutions Engineer at OK Play Electric Vehicles, emphasizing B2B client onboarding and EV technology modernization. Ravi holds a Post Graduation degree in Supply Chain Management from Lambton College and a Bachelor of Technology in Mechanical Engineering from Dr. A.P.J. Abdul Kalam Technical University.