Solution Engineer - EMEA

ZPE Systems addresses the pain in infrastructure reliability, holistic security, and personnel shortage of large enterprises & digital service providers— including 6 of the top 10 global tech giants – by delivering on what Gartner calls Infrastructure Hype automation. Enterprises trust ZPE’s Intel-based serial consoles, services routers, sensors, zero-touch zero-trust provisioning, and cloud-managed out-of-band automation, to eliminate human error and operate an agile, easy-to-manage, secure, and resilient infrastructure from datacenter to distributed edge at scale.

ZPE Systems was founded in Silicon Valley California in 2013 with sales and support offices worldwide, with continuous expansion through a growing network of trusted partners and service providers.

We seek a highly skilled and experienced Solutions Engineer to join our team. As a Solutions Engineer, you will play a vital role in supporting the development and growth of ZPE Systems products. Utilize your expertise in Linux, Networking, Security, and Automation to provide technical guidance, create customer-facing materials, deliver presentations, conduct product demonstrations, and design effective solution architectures for our clients.

At ZPE Systems you will have:

You will be working in a World-Wide Company that is growing fast.

You will be part of the team that delivers solutions for 6 of the top 10 global tech giants.

A career plan that will help you strengthen and gain new skills and knowledge.

Periodic meetings that can help you to understand your role and evolution inside the company.

A great team that is always ready to help you.

Competitive salary and benefits.

Responsibilities:

• Technical Expertise: Demonstrate a deep understanding of Linux systems, network infrastructure, security concepts, and automation technologies. Stay updated with the latest industry trends and advancements in these areas.
• Solution Architecture: Collaborate with the sales and engineering teams to design and develop comprehensive solution architectures for ZPE Systems products. Understand customer requirements and translate them into technical solutions that align with our product offerings.
• Product Presentations and Demonstrations: Create and deliver engaging presentations and product demonstrations to prospective customers. Clearly articulate our products' value proposition, features, and benefits to technical and non-technical audiences.
• Training and Documentation: Develop and maintain training materials, user guides, technical documentation, and other resources to support customers, partners, and internal teams. Conduct training sessions and workshops to educate customers on our solutions' implementation, configuration, and best practices.
• Pre-Sales Support: Assist the sales team during the pre-sales process by providing technical expertise, addressing customer inquiries, conducting proofs-of-concept, and participating in solution discussions.
• Post-Sales Support: Collaborate with the support and implementation teams to ensure successful deployment and integration of ZPE Systems products. Troubleshoot and resolve complex technical issues and provide customers with ongoing technical guidance and support.
• Industry and Market Insights: Stay informed about the competitive landscape, emerging technologies, and market trends related to networking, security, virtualization, and automation. Provide feedback to the product management team regarding customer needs and industry demands.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience)
• Proven experience as a Solutions Engineer, Sales Engineer, or in a similar technical customer-facing role.
• Strong knowledge and experience with Linux operating systems, networking protocols, security technologies, and automation tools.
• 5+ years of experience in Linux system administration and troubleshooting. In-depth understanding of networking concepts, protocols, and technologies (TCP/IP, VLANs, VPNs, routing, switching, etc.)
• Familiarity with security best practices, including firewalls, IDS/IPS, encryption, authentication, and access control.
• Experience with automation frameworks and tools like Ansible, Salt, or a programming language.
• Knowledge of virtualization technologies (KVM and Docker) is a plus.
• Excellent verbal and written communication skills, with the ability to explain complex technical concepts in a clear and concise manner.
• Strong presentation and public speaking skills, with the ability to deliver engaging product demonstrations and training sessions.
• Strong problem-solving skills with the ability to analyze complex technical issues and provide effective solutions.
• Detail-oriented with a proactive approach to identifying and resolving potential challenges.
• Teamwork and Collaboration
• Ability to work collaboratively with cross-functional teams, including sales, engineering, support, and product management.
• Demonstrated ability to build relationships with customers, understand their needs, and provide tailored solutions.
• Willingness to travel occasionally for customer meetings, conferences, and other business-related events.