Irana Cordero Venegas

Irana Cordero Venegas is an accomplished technology professional currently serving as a Senior Technical Manager and Technical Account Manager at Zscaler since December 2021. With extensive experience in post-sales engineering and professional services, Irana successfully manages premium support relationships and resolves complex technical issues for clients. Prior roles include Network Delivery Manager and Senior Lead Network Engineer at AT&T, as well as Customer Support Manager at Cisco, where Irana demonstrated strong negotiation skills, attention to detail, and a focus on customer satisfaction. Irana's educational background includes a Bachelor's degree in Criminology from Universidad Libre de Costa Rica, along with studies in Literature at Universidad de Costa Rica UCR.