Charles L. Jones

Charles L. Jones has a strong background in global services and solution delivery. Charles L. began their career at Accenture in 2012 as a Senior Consultant, where they specialized in delivering large-scale, complex programs that integrated technology and processes to help clients achieve high performance. In 2014, they joined EY as a Senior Consultant, focusing on providing consulting services. Then, in 2018, Charles joined Zuora, where they have held various roles, including Senior Manager of Global Services. Their responsibilities at Zuora have included overseeing solution delivery, leading regional teams, and managing the overall global services department. Charles' work experience demonstrates their expertise in managing and delivering successful projects within the technology and consulting industry.

Charles L. Jones completed their Bachelor of Science degree in Industrial and Systems Engineering from North Carolina State University in the period from 2004 to 2009. Charles L. then pursued a Master of Science degree in Industrial and Systems Engineering from North Carolina Agricultural and Technical State University, which they obtained between 2010 and 2012. In addition to their formal education, Charles has obtained various certifications including the Zuora Implementation Guide and Zuora Billing 201 from Zuora, both achieved in 2023. Charles L. also completed a Becoming a Manager Your Team Loves course through LinkedIn in 2022. Prior to that, Charles became a Zuora-Certified Business Analyst in 2019 and obtained a ScrumMaster certification from Scrum Alliance in 2017. Charles L. also received a Six Sigma certification from North Carolina Agricultural and Technical State University in November 2011.