Marissa Gates

Senior Customer Success Manager at Zuora

Marissa Gates has a diverse work experience spanning various roles and industries. Marissa is currently working as a Senior Customer Success Manager at Zuora since February 2022. Prior to that, they were a Customer Success Manager at Chef Software from June 2021 to February 2022. From February 2020 to June 2021, Marissa worked as a Senior Client Success Manager for Enterprise Accounts at Cvent. Marissa also had a role as a Customer Success Manager for Strategic Accounts at Cvent from January 2019 to February 2020. Before joining Cvent, Marissa served as a Strategic Account Consultant for Enterprise Solutions at Cvent from June 2016 to January 2019. Marissa gained experience in the SaaS industry as a Customer Success Manager for Enterprise at FinancialForce.com from April 2015 to June 2016. Marissa also worked as a Channel Sales Manager for SMB at Concur Technologies from December 2012 to December 2014 and as an Account Manager for MidMarket at Concur Technologies from December 2009 to December 2012. Marissa started their professional career as Team Lead for Escrow Accounts and later as an Account Executive at NCC Group from November 2008 to December 2009 and from April 2007 to November 2008, respectively. Marissa's early work experience includes serving as a Center Director at South Valley Family YMCA from May 2005 to April 2007.

Marissa Gates pursued their education at California State University, Chico, where they studied History from 1999 to 2004. During this time, their field of study focused on Italian and Pre-Credential Social Sciences.

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Timeline

  • Senior Customer Success Manager

    February, 2022 - present