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Naveen P Mariadassou

Manager - Technical Account Management at Zuora

Naveen P Mariadassou has a diverse and extensive work experience spanning over several years. Naveen is currently working at Zuora as a Technical Account Manager. Prior to this role, they held positions such as Team Lead - Customer Success and Senior Customer Success Manager at the same company.

Before joining Zuora, Naveen worked at Cognizant as a Senior Associate. During their time at the company, they managed a delivery team of over 70 employees deployed at the client location. Naveen also played a key role in hiring, coaching, and deploying teams for various banking application development projects. Additionally, they responded to Request for Proposals (RFPs) related to the digital transformation of the bank. Naveen also worked as an Innovation Consultant, promoting innovative solutions and managing the sales lifecycle for AI/ML, Blockchain, and "Research as a Service" products.

Prior to Cognizant, Naveen worked at Limelight Networks as an Account Manager. In this role, they were responsible for managing the activation of new services, renewing and expanding existing contracts, and identifying additional revenue opportunities within the account base.

Before Limelight Networks, Naveen worked at Gaja Digital Agency as an International Project Manager. Naveen'sresponsibilities included qualifying leads, pitching web development and digital marketing solutions to small and medium-sized businesses, and overseeing the flawless execution of projects.

Naveen also worked at Akamai Technologies for a significant period of time. Naveen held various roles including Lead - Account Support, Senior Client Services Manager, Senior Account Support Manager, and Account Support Manager. Throughout their tenure at Akamai Technologies, they focused on increasing customer satisfaction, retaining strategic accounts, and running proactive programs to enhance customer retention.

Naveen'searliest work experience was at Hewlett-Packard as a French Language Specialist, where they handled indirect purchase requisitions and resolved customer issues. Prior to that, they worked as a Customer Care Executive at 24/7 Customer, providing warranty support for Seagate and Maxtor Hard Disks in the EMEA region.

In summary, Naveen P Mariadassou has a strong background in customer success, account management, project management, and sales. Naveen has experience in the technology, consulting, and digital agency sectors, driving innovation and delivering exceptional results.

Naveen P Mariadassou completed their secondary education at Lycee francais de Pondichery from 2000 to 2001, obtaining a Baccalaureat degree in the scientific field of study. In addition to their formal education, they have obtained several certifications, including the Discovery certification from 2Win! in April 2022, the DALF C2 certification from Centre international d'études pédagogiques (CIEP) in March 2016, and the Certified Ethical Hacker certification from EC-Council in September 2014.

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Timeline

  • Manager - Technical Account Management

    May 1, 2023 - present

  • Technical Account Manager

    February, 2023

  • Team Lead Customer Success

    February, 2022

  • Senior Customer Success Manager

    April, 2021