Owen Jones

Senior Partner Account Manager at Zuora

Owen Jones has a diverse work experience across multiple companies. Owen started their career at Barclays Corporate as a Customer Service Executive, where they were responsible for resolving queries and building relationships with corporate customers. Owen then moved on to Kaplan UK, where they held various roles such as National Administrator, National Key Client Coordinator, National Account Manager, and National Client Services Team Leader. In these roles, they were involved in operational support, client management, and team leadership. After Kaplan UK, Owen joined Zuora, where they worked as an Application Support Engineer, Customer Success Manager, Senior Customer Success Manager, and currently holds the position of Senior Partner Manager. In these roles, they have been responsible for managing strategic partnerships and customer portfolios, achieving targets, and ensuring customer satisfaction. Overall, Owen Jones has demonstrated their expertise in customer service, relationship management, and team leadership throughout their career.

Owen Jones attended the University of Reading from 2004 to 2007 and obtained a degree in Law. Prior to that, they studied at Friars School, although specific dates and details about their degree or field of study are not available. Owen Jones also obtained a certification in "Inclusive Tech: Breaking Bias in Tech" from LinkedIn in April 2023.

Links


Timeline

  • Senior Partner Account Manager

    November, 2021 - present

  • Senior Customer Success Manager

    May, 2020

  • Customer Success Manager

    August, 2017

  • Application Support Engineer

    May, 2016