Shubham Sharma

Shubham Sharma has a diverse work experience in the field of technology and software development. Shubham started their career as a Trainee Engineer at Basware, where they worked on the development, testing, and deployment of SaaS applications. Shubham collaborated with senior engineers and cross-functional teams to troubleshoot and resolve production issues.

After their trainee role, Shubham worked as an Associate Production Engineer at Basware, where they implemented new suppliers in the production environment and monitored and troubleshooted customer data. Shubham also analyzed transaction flow problems and determined appropriate actions.

Shubham then progressed to a Senior Associate Production Engineer role, where they implemented and supported next-generation solutions for Microsoft Windows, web, and SaaS environments. Shubham conducted root cause analyses (RCAs) to prevent future problems and provided platform and product support to cross-functional teams.

Shubham also gained experience at Zuora, where they worked as a Tenant Management Administrator. In this role, they oversaw customer tenant environments, monitored tenant usage, and collaborated with the R&D team to implement new features and enhancements.

Most recently, Shubham has been serving as a Team Lead at Zuora, where they devise strategies to enhance the team's productivity, organizes training sessions for new recruits and current staff members, and monitors the team's performance.

Before starting their professional career, Shubham had an internship as an Information Technology Intern at India Today, where they assisted in developing, testing, and deploying software applications for Aajtak News Channel.

Overall, Shubham Sharma has demonstrated their expertise in software development, platform management, troubleshooting, and team leadership throughout their work experience.

Shubham Sharma attended Noida Institute of Engineering & Technology from 2013 to 2017, where they received a Bachelor of Technology (BTech) in Information Technology. In 2015, they obtained certifications in J2EE from Ducat Education and Cloud Computing from Iota Cell.