Amanda Kendrick

Amanda Kendrick has a strong background in technology operations and customer solutions. Their most recent position was as the Senior Director of Technology Operations at 1010data, where they oversaw various operations and process engineering projects. Prior to that, they served as the Director of Operations and Process Engineering, where they successfully scaled and improved SaaS operations. Amanda also held the role of Director of Customer Solutions Operations at the same company. Before their time at 1010data, Amanda worked as the Director of Analytics Services, where they led a 90-person Customer Experience Department and served multiple clients. Amanda also previously held positions as a Senior Analyst and an Analyst/Business Intelligence Product Developer. Additionally, Amanda worked as an Elite Sculler at GMS Rowing Center. Overall, they have a strong background in technology and operations with a focus on improving processes and customer experience.

Amanda Kendrick earned their Bachelor of Science degree in Mechanical Engineering from Yale University, where they studied from 2001 to 2005. In addition to their formal education, they have obtained several certifications in various subjects. These include "Coaching as a Development Tool," "Emotional Intelligence," "Servant Leadership," and "Remote Management" from GoCoach, which were all obtained in 2020. Amanda also holds a "Freshdesk Product Expert Certification" from Freshworks, which they obtained in 2019.