John Nicholas Sion

Vice President, Customer Experience at 11:11 Systems

John Nicholas Sion, III has vast work experience spanning several positions and companies. John Nicholas currently holds the role of Senior Director of Customer Success, Premier Accounts at 11:11 Systems since November 2022. Prior to this, they worked at Sungard Availability Services for a significant period. At Sungard, their roles included Senior Director of Global Customer Success, Premier Accounts from an unspecified start date until October 2022. John Nicholas also served as Senior Director of Customer Success and Operations, Dedicated Accounts from an unspecified start date until 2018. Additionally, they held the positions of Director of Global Service Operations & Project Management from an unspecified start date until 2015, Director of Service Transition from an unspecified start date until 2013, and Senior Manager of Service Transition from August 2009 to March 2011. Before joining Sungard, they worked as a Senior Enterprise Program Manager at SunGard Availability Services from September 2005 to May 2009. Prior to that, they worked at VeriCenter, Inc. as a Senior Manager of Customer Success, PMO, and Engineering from August 2002 to August 2005. John Nicholas was also a Team Lead of Customer Success and Project Management at VeriCenter from May 2000 to August 2002. Lastly, they began their career as a Principal Consultant at Cap Gemini / Ernst & Young from January 1998 to May 2000.

John Nicholas Sion, III has attended Texas A&M University and the University of Houston. John Nicholas has not obtained any degrees or declared a field of study at either institution. Additionally, they have acquired the ITILv3 Foundation Certification and is a Project Management Professional certified by the Project Management Institute. The specific months and years of obtaining these certifications are not provided.

Links

Previous companies

Capgemini logo

Timeline

  • Vice President, Customer Experience

    February 1, 2024 - present

  • Sr. Director, Customer Success, Premier Accounts

    November, 2022