Roxana Ziscay-Guerra

Roxana Ziscay-Guerra has a diverse work experience spanning multiple roles and industries.

Starting in 2018, Roxana worked as a Help Desk Technician at Assurant until March 2020. During this time, they gained experience in providing technical support to end-users.

In 2019, Roxana founded their own ecommerce business called Roxy Sales LLC, where they served as the Chief Executive Officer and Founder. Roxana successfully built the business from scratch, increasing sales from $3K-$5K per month in 2019 to $50K-$60K per month in 2022. As CEO, they oversaw a team of 4 and implemented efficient systems to manage various aspects of the business.

In 2020, Roxana joined A&A Sales LLC as an IT Solutions Specialist. Their responsibilities included training and onboarding end-users on new technologies, maintaining inventory, and installing and configuring workstations and software. Their tenure at A&A Sales lasted until September 2022.

Most recently, in September 2022, Roxana joined 12:34 MicroTechnologies, Inc. as a Project Coordinator & Technology Specialist. Roxana was instrumental in improving the client onboarding process, developing a companywide system for addressing client requests, and managing project workflows.

Overall, Roxana's work experience showcases their expertise in technical support, ecommerce business management, project coordination, and technology solutions.

Roxana Ziscay-Guerra's education history includes earning an Associate of Arts and Sciences (AAS) degree in Psychology from HACC, Central Pennsylvania's Community College. This degree was obtained between the years 2015 and 2020. Currently, Roxana is pursuing a Bachelor's of Business degree from the University of Phoenix, with an expected completion date in 2024. Roxana also holds a certification in CompTIA Security+ from CompTIA, although the specific month and year of obtaining the certification are not provided.