Markus Drechsel

Markus Drechsel has extensive work experience in the IT service industry. Markus started their career in 1998 as an IT Support Engineer at 1 und 1 Service Line. Markus then worked at twenty4help from 1999 to 2006 in various management positions for the IT Service Desk at BMW Group. Following this, Markus joined Teleperformance in 2006 and served as a Supervisor for various clients until 2013, when they transitioned to the role of Service Delivery Manager for the IT Service Desk of BMW Group until 2016. In 2016, they worked as a Training Participant at New Horizons Computer Learning Centers. Most recently, Markus joined 1st solution consulting gmbh in 2017 as a Technical Service Manager.

Markus Drechsel attended Bachelor Professional Of Business (CCI) from 2011 to 2013. However, the information provided does not specify if they obtained a degree or the field of study.

In addition to their formal education, Markus Drechsel has obtained several certifications. These include the COPC® Certified Registered Coordinator from COPC Inc., ITIL® Continual Service Improvement Certificate (ITILCSI), ITIL® Expert Certificate in IT Service Management (ITILEXP), ITIL® Foundation Certificate in IT Service Management (ITILF), ITIL® Managing Across the Lifecycle Certificate (ITILMLC), ITIL® Service Design Certificate (ITILSD), ITIL® Service Operation Certificate (ITILSO), ITIL® Service Strategy Certificate (ITILSS), ITIL® Service Transition Certificate (ITILST), PRINCE2® Foundation Certificate in Project Management (PR2F), and PRINCE2® Practitioner Certificate in Projekt Management. The specific dates of obtaining these certifications are not mentioned.