Pat Ferdig

Pat Ferdig has extensive experience in customer success and customer experience roles. They currently serve as the Vice President of Customer Success and Chief Revenue Protection Officer at 411 Locals, where they oversee various teams and focus on revenue operations, process automation, and customer journey data analysis. Prior to this, Pat founded CCO Advisors, working with SaaS leadership teams to improve customer experiences and optimize revenue retention. They also held leadership positions at Nintex, MUSIC Group, and Avalara, where they were responsible for operational management, strategy development, and implementing customer success initiatives.

From 1990 to 1992, Pat Ferdig attended the University of South Dakota Beacom School of Business. There is no information available regarding the degree earned or the field of study pursued during this period.