Luis Gonzalez Martínez

Luis Gonzalez Martínez has a diverse work experience spanning multiple roles and companies. Their most recent position is as a Collections Analyst at a company called a55, which they started in 2022. Prior to this, from 2019 to 2020, they worked as a Coordinador de crédito y Cobranza at Editorial Santillana, where they were responsible for managing and developing a team, analyzing key performance indicators, establishing collection strategies, identifying accounts with potential recovery issues, budgeting and estimating collection numbers, reviewing payment records, negotiating with commercial teams for overdue payments, and directly dealing with key clients. Before that, from 2002 to 2018, Luis worked at AT&T México as a Coordinador de crédito y cobranza Call Center, where they handled telephony campaigns, recovered both current and past-due accounts, reported on objective achievements, designed and implemented KPIs, and analyzed and assigned portfolios.

Luis Gonzalez Martinez attended the Unidad Profesional Interdisciplinaria de Ingeniería y Ciencias Sociales y Administrativas from 1995 to 1999. During this time, they pursued a degree in Industrial Administration and completed their studies, earning the title of "Pasante."