Whisper McClain, MBA, currently serves as Manager of Member Services at AAA Life Insurance Company since April 2021. Prior experience includes roles such as Director of Operations Support & Online Sales at Loves Furniture, where Whisper was a founding employee responsible for post-sale customer engagement and omni-channel contact center systems. At Art Van Furniture, Whisper held multiple positions, including Manager of Omni-Channel Sales & Support Services, focusing on integrating in-store and online sales, and Team Lead in Digital Commerce Sales, enhancing agent performance and customer experience. Earlier experience at Menards as Cabinet & Appliances Department Manager involved leading a team to surpass sales goals through effective training programs. Whisper holds an MBA from Michigan State University and a Bachelor of Science in Actuarial Science and Economics from Central Michigan University.