Elif Semerci

Elif Semerci is a seasoned professional with extensive experience in business solutions and customer experience management. Currently serving as a Business Solution Manager at Abbott since March 2024, Elif previously held various senior roles at Delivery Hero, including Senior Manager in Product and Customer Experience, from September 2017 to February 2024. Earlier experience includes positions at BNP Paribas Cardif as a Business Process Excellence Assistant Manager, E.ON as a Senior Specialist in Customer Journey/Process Development, and Allianz Türkiye as a Customer Process, Experience & Analytics Specialist. Elif also worked as a Research Analyst at Nielsen, contributing to research projects through data analysis and client presentations. Educational qualifications include a Master’s degree in Econometrics and a Bachelor’s degree in Economics from Istanbul University.