Jay Mayfield

Jay Mayfield is the Director of Change Management at Abeka, where Jay develops and implements change management strategies within the organization. Jay is also the Customer Service Director, responsible for the customer experience strategy at a complex customer support model. As the President & Co-Founder of Compassionate Caregivers, Jay leads the organization in providing care and support. With a Bachelor of Science in Business Administration from Baker College, Jay has a strong background in leadership roles, including managing call centers at Sprint and leading tech support teams at Metromedia Communications.