Manu Bhandari

Manu Bhandari has a diverse work experience starting in 2011 as a Technical Support Officer-II at Teleperformance, providing technical support to corporate customers for Adobe Professional Products. They then moved on to iYogi Technical Services in 2012 as a Technical Resolution Specialist (Escalation), where they coordinated with vendors to resolve account issues and escalated unresolved issues to management. In 2013, Bhandari joined Dell as a Client Support Technician, delivering service and support to end-users using automated call distribution phone software. They also diagnosed and resolved technical hardware and software issues. From 2014 to 2023, Bhandari worked at Adobe, first as a Technical Consultant and then as a Senior Technical Consultant and Content Development Lead/Program Manager. In these roles, they managed the onboarding process for enterprise customers, conducted deployment sessions, developed training materials, and delivered live virtual sessions to clients. Their most recent position is as the Team Lead - Product Enablement at Absorb Software, starting in 2023.

Manu Bhandari completed a Bachelor's degree in Computer Applications (BCA) from Guru Nanak Dev University in Punjab from 2004 to 2007. Manu then pursued a Master's in Computer Applications from Punjab Technical University from 2007 to 2010. In terms of certifications, they obtained qualifications such as PRINCE2 Agile® Foundation & Practitioner from AXELOS Global Best Practice in 2022, ITIL Foundation Level in IT Service Management from AXELOS Global Best Practice in 2021, Project Management Foundations from LinkedIn in 2020, and Adobe Certified Expert Lightroom from Adobe in 2016.