Omar Al-Mufti is an experienced professional in project and operations management, currently serving as the Contact Center Operations Manager at Abunayyan Holding since March 2016. Prior experience includes roles as Projects Manager and Senior Projects Coordinator at Smart Link BPO Solutions, where responsibilities included managing project operations and performance management systems. Additionally, Omar worked as a Brand Development Executive and Marketing & Franchise Development Executive at United Food Company, focusing on brand strategies, market research, and marketing plans. Omar holds a Bachelor of Science degree in Nutrition and Food Technology from Jordan University of Science and Technology, completed in 2008.
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