Karen D'Entremont, PHR

Karen D'Entremont, PHR has over 20 years of professional work experience in the human resources field. Karen most recently worked at Acadiasoft Inc. as an HR professional. Prior to that, they were employed at Veolia Energy North America, where they served as an HR Generalist/Business Partner for eight years. In this role, Karen was responsible for onboarding and offboarding employees, coaching managers, investigating and responding to employee issues, and providing HR support and guidance. Karen also played a key role in developing documentation and conducting open enrollment meetings for employees.

Before their time at Veolia, Karen worked at Mercer Human Resource Consulting as a Client Services Analyst II. Karen communicated with clients, provided support in processing defined-contribution distributions and loans, and handled payroll processing. Karen also supported and serviced additional clients when team members were absent.

Prior to Mercer, Karen worked at South Shore Hospital as a Patient Access Coordinator. In this role, they supported therapists, maintained schedules, and provided exceptional customer service to clients of the Outpatient Rehabilitation Center. Karen also coordinated the scheduling of Total Joint Classes for patients.

Karen's early career included a role at State Street as a Client Service Manager/Officer. Karen managed a team of up to 15 employees and was responsible for processing defined-contribution distributions for multiple companies. Karen also resolved employee and client issues, worked on reconciliation problems, and audited the database to ensure accuracy. Karen implemented efficient processing methods to reduce overtime.

Overall, Karen D'Entremont's work experience demonstrates their strong HR background, attention to detail, customer focus, and ability to manage and support teams.

Karen D'Entremont, PHR, received their Associate of Science (A.S.) degree from Bay State College. Karen also attended Curry College, but no degree or field of study information was provided. In addition to their education, they hold certifications from HRCI and SHRM, including a PHR certification from HRCI and a SHRM-CP certification from SHRM. No specific dates were provided for the certifications.