Kelleigh Middleton

Customer Support Specialist at accelPay

Kelleigh Middleton has a diverse work experience that spans over several years. Kelleigh currently works as a Customer Support Specialist at AccelPay since February 2022. Prior to that, they were a Lead Agent/Associate Agent at Redfin from January 2021 to December 2021. Before their time at Redfin, Kelleigh served as a Risk Analyst at Knock from May 2019 to December 2020. Kelleigh also worked as a Transaction Coordinator at Redfin from March 2018 to May 2019.

In their earlier career, Kelleigh was employed by the University of North Carolina at Charlotte as a Financial Aid staff member from August 2016 to January 2018. Before that, they held positions at American University, where they were an Assistant Director of Financial Aid from June 2015 to July 2016, and a Financial Aid Counselor from March 2012 to June 2015.

Additionally, Kelleigh gained experience in the field of customer service and administration through their role as a Student Financial Aid Services Representative at Walden University from January 2011 to February 2012. Prior to that, they worked as an Administrative Assistant at Weichert, Realtors - New Colony from June 2008 to January 2010. In this role, they handled customer inquiries, coordinated office schedules, assisted realtors and administration, organized supplies, compiled documentation, and created mail merges.

Overall, Kelleigh Middleton has amassed a range of skills and experiences in customer service, administration, financial aid, and real estate.

Kelleigh Middleton obtained their Bachelor of Science (B.S.) degree in Family Sciences from the University of Maryland, where they studied from 2006 to 2010. In addition to their degree, Kelleigh has obtained several certifications. Kelleigh received their WSET Level 2 Award in Wines from the Wine & Spirit Education Trust in May 2022. Kelleigh also holds real estate licenses in North Carolina, South Carolina, and Maryland. Kelleigh acquired their NC Real Estate License in June 2017, their SC Real Estate License in December 2018, and their Maryland Real Estate License in April 2016. Lastly, Kelleigh completed a course on Handling Challenging Customer Situations at American University. However, the specific obtained month and year for this certification are not provided.

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