Maria Victoria Zarate has a background in workforce management and analytics, with experience in leading teams responsible for performance reporting, forecasting, and planning in call center operations. Maria Victoria has held various roles in companies such as Acquire BPO, HGS - Hinduja Global Solutions, and HTMT/Source1Asia, where Maria Victoria has contributed to improving agent quality and performance through data analysis and reporting. Maria Victoria Zarate holds a Bachelor of Science in Commerce major in Entrepreneurship from Assumption College.
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