Rich Williams

Rich Williams has a diverse work experience in various companies. Rich started their career as a B2B Technical Support and Vendor Relations Specialist at Ticket Attendant in 2015, where they resolved technical and non-technical issues for event ticket management software and facilitated resolutions between vendors and clients. In 2016, they joined Backstop Solutions Group as a Client Services Representative, providing exceptional client experiences by addressing complex technical and non-technical issues, documenting feedback, and coordinating with various teams. Rich also worked at ActiveCampaign, where they held multiple roles, including Tier 2 Technical Support Specialist, Customer Success, and Product Specialist. Currently, they are working at Weedmaps as a Senior Client Support, and starting from 2023, they will work as a Technical Account Manager at Planhat.

Rich Williams attended Wheaton Warrenville South H.S. for an unknown period of time, where they did not obtain a degree or specify a field of study. Rich then went on to study at DePaul University, where they earned a Bachelor's degree in Public Relations & Advertising. No start or end years were provided for either educational experience.