Customer Success Manager (manager Of The Staffing Department)

Customer Service · Full-time · Tacoma, United States

Job description

Role Overview The Customer Success Manager at Actriv Healthcare is responsible for overseeing the recruitment, placement, and retention of healthcare professionals in various client facilities. This role involves strategic planning, team management, and ensuring compliance with industry standards to meet client needs and maintain high-quality care. We are seeking a dynamic and experienced Customer Success Manager to lead our Staffing Department. The ideal candidate will be responsible for ensuring the success and satisfaction of our clients and healthcare professionals by managing the staffing operations, developing strong client relationships, and leading a team of staffing coordinators. This role requires a strategic thinker with excellent leadership skills, a customer-centric mindset, and a deep understanding of the healthcare staffing industry.

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