Cynthia Lopez

Cynthia Lopez has extensive work experience in various roles within the financial and customer service sectors. Cynthia began their career at Macy's in 2008 as a Customer Service Manager before progressing to roles such as Collections Senior Manager and Collections Director. During their time at Macy's, Cynthia demonstrated strong leadership skills and successfully led initiatives to improve operational efficiency and customer satisfaction. In 2017, they transitioned to the role of Credit Granting Director, where they managed multiple functional areas and spearheaded agent scorecard simplification efforts. Cynthia then joined Acumen Fiscal Agent in 2020 as an Accounts Receivable/Billing Manager, overseeing the processing of multi-state receivables and leading a team of accounts receivable specialists. Cynthia was later promoted to Vice President of Process Improvement, and is currently serving as the Vice President of Billing & Process Improvement. Throughout their career, Cynthia has consistently achieved excellent results and has shown a commitment to driving success in their roles.

Cynthia Lopez has a Bachelor of Science (B.S.) in Business Administration with a focus on Marketing from the University of Arizona - Eller College of Management. The specific dates for their education are not provided.