Irfan Mazli M.

Irfan Mazli M. is an experienced professional in software support engineering, currently serving as an Associate Software Support Engineer at Adaptavist since December 2020. Prior to this role, Irfan worked as a Technical Engineer at Datacom for a brief period and as an Application Support Engineer at ServiceRocket, where responsibilities included troubleshooting issues related to Jira and other software tools, ensuring solution delivery within Service Level Agreements, and managing urgent customer escalations. Additionally, Irfan has experience as a Jira Server Application Support Engineer at Atlassian and held an internship at Cloud IOT, focusing on cloud and virtual machine platforms. Irfan holds dual Bachelor's degrees in Computer Software Engineering from Taylor's University and the University of the West of England.